South Wales

Customer Service jobs in Cardiff.

Contact centres, service desks and front-line teams scale with seasonal demand, campaigns and service change. Actionus supplies customer service advisers and team leaders for temporary, contract and permanent roles.

Live Roles

No advertised roles in Cardiff right now. Register for exclusive access to off-market jobs.

New Cardiff vacancies are released regularly and many are filled before they are advertised. Register your details and we'll contact you privately when a matching customer service role opens in South Wales.

Hiring in Cardiff

What the Cardiff market looks like.

Welsh services are organised into health boards rather than trusts, and Cardiff and Vale is the tertiary centre for much of South Wales. Bilingual services are valued in some settings, and the M4 corridor means Newport and Bridgend roles are routinely worked from Cardiff.

Major employers in South Wales

  • Cardiff and Vale University Health Board
  • Aneurin Bevan University Health Board
  • Cwm Taf Morgannwg University Health Board
  • Velindre University NHS Trust

Also covering

Newport · Bridgend · Pontypridd · Barry · Caerphilly · Merthyr Tydfil

Typical settings

  • Contact centres
  • Patient and resident services
  • Retail and utilities
  • Public sector helplines

Common specialities

  • Inbound and outbound
  • Complaints handling
  • Patient services
  • Team leadership
  • CRM systems

Questions

Customer Service work in Cardiff, answered.

What customer service jobs are available in Cardiff?
Actionus advertises locum, contract, bank and permanent customer service roles across Cardiff and the wider South Wales area, including contact centres, patient and resident services, retail and utilities. Live vacancies are listed on this page and updated as they are released.
Which employers hire customer service staff in Cardiff?
Actionus works with commercial and support services employers across Cardiff and the wider South Wales area, including public sector organisations, local authorities, independent providers and private employers hiring customer service staff.
What registration do I need to work as a customer service professional through Actionus?
You will need current registration with the relevant UK regulator, an enhanced DBS, right-to-work documents and satisfactory references. Our compliance team confirms exactly what is required for each assignment before you start.
How quickly can I start a locum assignment in Cardiff?
If your compliance file is already complete, short-notice cover can often start within days. If you are new to Actionus, register first and we will build your file while we match you to suitable roles.
How do I get paid for temporary work?
Temporary and locum workers submit hours weekly through the Actionus online timesheet portal. Once your authoriser approves the timesheet, payment is processed through PAYE, umbrella or your limited company, depending on the payment method agreed on your assignment.

Get in touch

Looking for customer service staff in Cardiff?