Tyne and Wear

Customer Service jobs in Newcastle upon Tyne.

Contact centres, service desks and front-line teams scale with seasonal demand, campaigns and service change. Actionus supplies customer service advisers and team leaders for temporary, contract and permanent roles.

Live Roles

No advertised roles in Newcastle upon Tyne right now. Register for exclusive access to off-market jobs.

New Newcastle upon Tyne vacancies are released regularly and many are filled before they are advertised. Register your details and we'll contact you privately when a matching customer service role opens in Tyne and Wear.

Hiring in Newcastle upon Tyne

What the Newcastle upon Tyne market looks like.

Newcastle is the tertiary referral centre for the North East and North Cumbria, with transplant, neurosciences and specialist paediatric services concentrated in the city. Because the wider patch is large and partly rural, Northumberland and County Durham assignments often include travel time and cross-site cover.

Major employers in Tyne and Wear

  • The Newcastle upon Tyne Hospitals NHS Foundation Trust
  • Northumbria Healthcare NHS Foundation Trust
  • Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
  • Gateshead Health NHS Foundation Trust

Also covering

Gateshead · Sunderland · North Shields · South Shields · Durham · Northumberland

Typical settings

  • Contact centres
  • Patient and resident services
  • Retail and utilities
  • Public sector helplines

Common specialities

  • Inbound and outbound
  • Complaints handling
  • Patient services
  • Team leadership
  • CRM systems

Questions

Customer Service work in Newcastle upon Tyne, answered.

What customer service jobs are available in Newcastle upon Tyne?
Actionus advertises locum, contract, bank and permanent customer service roles across Newcastle upon Tyne and the wider Tyne and Wear area, including contact centres, patient and resident services, retail and utilities. Live vacancies are listed on this page and updated as they are released.
Which employers hire customer service staff in Newcastle upon Tyne?
Actionus works with commercial and support services employers across Newcastle upon Tyne and the wider Tyne and Wear area, including public sector organisations, local authorities, independent providers and private employers hiring customer service staff.
What registration do I need to work as a customer service professional through Actionus?
You will need current registration with the relevant UK regulator, an enhanced DBS, right-to-work documents and satisfactory references. Our compliance team confirms exactly what is required for each assignment before you start.
How quickly can I start a locum assignment in Newcastle upon Tyne?
If your compliance file is already complete, short-notice cover can often start within days. If you are new to Actionus, register first and we will build your file while we match you to suitable roles.
How do I get paid for temporary work?
Temporary and locum workers submit hours weekly through the Actionus online timesheet portal. Once your authoriser approves the timesheet, payment is processed through PAYE, umbrella or your limited company, depending on the payment method agreed on your assignment.

Get in touch

Looking for customer service staff in Newcastle upon Tyne?