For employers
Customer Service recruitment agency.
Hire locum, temporary, interim and permanent customer service staff with Actionus. Contact centres, service desks and front-line teams scale with seasonal demand, campaigns and service change. Actionus supplies customer service advisers and team leaders for temporary, contract and permanent roles.
How you can hire
Locum, temporary, interim or permanent.
Locum customer service staff
Short-notice and planned locum customer service staff to cover rota gaps, sickness, leave and backlogs, booked on your framework or direct engagement terms where they apply.
Temporary customer service staff
Temporary customer service staff for seasonal pressure, projects and fixed blocks of work, with weekly online timesheets approved by your manager.
Interim customer service staff
Interim customer service staff and senior leads to hold a service, cover a vacant post or deliver a change programme while you recruit permanently.
Permanent customer service staff
Permanent customer service staff sourced, screened and shortlisted against your brief, with interviews arranged and offers managed through to start.
Compliance checked before the first shift
- •Right to work and identity verification
- •Employment history and reference checks
- •Basic or standard DBS where the role requires it
- •Qualification checks for finance and HR roles
Settings we supply
- •Contact centres
- •Patient and resident services
- •Retail and utilities
- •Public sector helplines
Specialities
Inbound and outbound, Complaints handling, Patient services, Team leadership, CRM systems
Questions
Hiring customer service staff, answered.
- How do I hire locum or temporary customer service staff through Actionus?
- Send us the role, location, dates and engagement type. We confirm what is achievable, shortlist compliant customer service staff and book them once you approve, with hours recorded through weekly online timesheets.
- Can Actionus recruit permanent and interim customer service staff?
- Yes. We recruit customer service staff on locum, temporary, interim and permanent terms, and temporary assignments can convert to permanent on agreed terms.
- What checks are completed before customer service staff start?
- Professional registration where it applies, right to work, identity, the correct level of DBS, references and role-specific training evidence. The compliance pack is shared with you before the assignment begins.
- Do you work across the whole of the UK?
- Yes. Actionus recruits nationally across England, Scotland, Wales and Northern Ireland, and in Ireland, so you work with one agency wherever the vacancy sits.
Looking for work as one of our customer service staff? See customer service jobs →
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