Actionus

South Wales

Operations, Customer Care and Support jobs in Cardiff.

Digital health services need more than clinicians. Online pharmacies, weight loss programmes and virtual clinics rely on patient care coordinators, clinical advisers, customer service teams, dispensers and fulfilment staff, plus the compliance, governance and operations leads who hold a service together. Actionus supplies these roles remotely and onsite, on locum, temporary, contract and permanent terms.

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Live Roles

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New Cardiff vacancies are released regularly and many are filled before they are advertised. Register your details and we'll contact you privately when a matching operations, customer care and support role opens in South Wales.

Hiring in Cardiff

What the Cardiff market looks like.

Welsh services are organised into health boards rather than trusts, and Cardiff and Vale is the tertiary centre for much of South Wales. Bilingual services are valued in some settings, and the M4 corridor means Newport and Bridgend roles are routinely worked from Cardiff.

Major employers in South Wales

  • —Cardiff and Vale University Health Board
  • —Aneurin Bevan University Health Board
  • —Cwm Taf Morgannwg University Health Board
  • —Velindre University NHS Trust

Also covering

Newport · Bridgend · Pontypridd · Barry · Caerphilly · Merthyr Tydfil

Typical settings

  • Online pharmacies and fulfilment hubs
  • Weight loss and men's and women's health services
  • Virtual clinics and patient contact hubs
  • Health tech companies

Common specialities

  • Patient care coordinator
  • Clinical adviser
  • Customer service advisor
  • Dispenser
  • Fulfilment operative
  • Compliance manager
  • Information governance lead
  • Operations manager
  • Practice manager
  • Clinical governance
  • Training and quality

Questions

Operations, Customer Care and Support work in Cardiff, answered.

What operations, customer care and support jobs are available in Cardiff?
Actionus advertises locum, contract, bank and permanent operations, customer care and support roles across Cardiff and the wider South Wales area, including online pharmacies and fulfilment hubs, weight loss and men's and women's health services, virtual clinics and patient contact hubs. Live vacancies are listed on this page and updated as they are released.
Which employers hire operations and support staff in Cardiff?
Actionus works with telemedicine and telehealth employers across Cardiff and the wider South Wales area, including public sector organisations, local authorities, independent providers and private employers hiring operations and support staff.
What registration do I need to work as a operations, customer care and support professional through Actionus?
You will need current registration with the relevant UK regulator, an enhanced DBS, right-to-work documents and satisfactory references. Our compliance team confirms exactly what is required for each assignment before you start.
How quickly can I start a locum assignment in Cardiff?
If your compliance file is already complete, short-notice cover can often start within days. If you are new to Actionus, register first and we will build your file while we match you to suitable roles.
How do I get paid for temporary work?
Temporary and locum workers submit hours weekly through the Actionus online timesheet portal. Once your authoriser approves the timesheet, payment is processed through PAYE, umbrella or your limited company, depending on the payment method agreed on your assignment.

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